How to View Quiz Results in Simulation Reports

Quiz results show how participants performed on quizzes within a simulation. This guide explains how to access and understand quiz results in simulation reports.

Understanding Quiz Results

What Quiz Results Contain

Quiz results include:

Overall Score: The percentage grade (e.g., 85%)
Correct Count: Number of questions answered correctly
Total Questions: Total number of questions in the quiz
Question-by-Question Results: For each question:
- The question text
- The participant's answer
- The correct answer (when the participant got it wrong)
- Whether the answer was correct or incorrect

Where Quizzes Can Appear

Quizzes can appear in two places on the simulation's Activity steps timeline:

Before the simulation: Quizzes completed before the simulation chat starts
After the simulation: Quizzes completed after the chat ends, as part of the report flow

Viewing Individual Simulation Reports

Step 1: Access the Simulation Report

As an instructor: Open the space, click Results on the simulation's card, go to the Participants tab, and click View Report on the run you want to review
As a participant: Open History in the sidebar and open the run

Step 2: Find the Quizzes Tab

Look for Tabs: The report will have multiple tabs (Feedback, Feedback Chat, Simulation Chat, etc.)
Find "Quizzes" Tab: Look for the tab labeled "Quizzes"
Click the Tab: Click on the Quizzes tab to view quiz results

Note: The Quizzes tab only appears if there are quiz results to display. If no quizzes were completed, the tab won't be visible. If the results can't be loaded, the tab says so and offers to try again.

Step 3: Review Quiz Results

When you open the Quizzes tab, you'll see the heading Quiz Results and one card per quiz.

Quiz Summary

Each card shows:

Quiz Title: The name of the quiz
Overall Grade: Large percentage score (e.g., "85%")
Score Summary: "You got X out of Y questions correct"

Question-by-Question Results

Below the summary, under Question Review, you'll see each question:

Question Text: The question as it appeared to the participant
Your answer: What the participant selected
Correct Answer: The correct answer(s), shown when the participant's answer was wrong
Status Indicator: An icon showing whether the answer was correct or incorrect

Visual Indicators

Green Checkmark (✓): Indicates a correct answer
Red X (✗): Indicates an incorrect answer
Highlighting: The correct answer is shown in green

Step 4: Navigate Between Quizzes

If multiple quizzes were completed:

Scroll Down: Scroll through the page to see all quiz results
Each Quiz is Separate: Each quiz appears in its own card with its own results
Quiz Titles: Each quiz card shows the quiz title at the top

Understanding Quiz Result Details

Overall Score

The overall score is calculated as:

Percentage: (Number of correct answers / Number of graded questions) × 100
Graded Questions: Only questions that have a correct answer set are graded. A conditional question the participant never saw (left unanswered) is not counted
Rounded: Displayed as a whole number or with one decimal place
Example: 8 out of 10 questions correct = 80%

Question Results

For each question, you can see:

Single Choice Questions (Radio Buttons)

Participant's Answer: The single option they selected
Correct Answer: The correct option
Match: Whether their selection matches the correct answer

Multiple Choice Questions (Checkboxes)

Participant's Answers: All options they selected (shown as a list)
Correct Answers: All correct options (shown as a list)
Match: Whether their selections exactly match all correct answers
Note: For multiple choice, all correct answers must be selected (and no incorrect ones) for it to be marked correct

Answer Formatting

Text Answers: Displayed as typed text
Choice Answers: Displayed as the option text (e.g., "Option A" or "Paris")
Multiple Selections: Shown as a comma-separated list (e.g., "Option A, Option B, Option C")

Viewing Quiz Analytics

Accessing Quiz Analytics

For one space: Open the space, click Results on the simulation's card, and open the Quiz Analytics tab
Across every space that uses the simulation: In the Library, open the simulation card's ⋮ menu, choose View Report, and open the Quiz Analytics tab. This page also has a time period filter

What Analytics Show

Quiz analytics provide aggregated data:

Summary Figures: Total Attempts, Unique Users, and Average Score, overall and for each quiz in the Quiz List
Score Distribution: After you click View Details on a quiz, bar and pie charts show how scores are spread
Question Performance: The Question Analysis table shows each question's Total Answers, Correct Answers, and Correct %
Trends Over Time: Use the time period filter on the View Report page to compare periods

Using Analytics

Identify Problem Areas: Find questions that many participants got wrong
Track Improvement: Monitor if average scores improve over time
Compare Quizzes: Compare performance across different quizzes

Tips for Reviewing Quiz Results

For Individual Reports

Review All Questions: Don't just look at the score—review each question to understand what participants learned
Check Patterns: Look for questions where many participants struggled
Consider Context: Remember when the quiz was taken (before or after the simulation) when interpreting results

For Analytics

Focus on Trends: Look for patterns across multiple participants
Identify Weak Areas: Questions with low correct rates may need clarification or better instruction
Review Answer Choices: If many participants get the same question wrong, check the individual reports to see which option they chose; it might be confusing or misleading

Troubleshooting

Quizzes Tab Not Appearing

If you don't see a Quizzes tab:

Check for Completed Quizzes: The tab only appears if at least one quiz was completed
Verify Quiz Configuration: Ensure the quiz step is on the Simulation's Activity steps timeline
Refresh the Page: Try refreshing the report page

Missing Quiz Results

If quiz results seem incomplete:

Check Completion Status: Verify that participants actually completed the quizzes
Quiz Summary Display Mode: This setting on the quiz step (Thank You Only, Grade Only, Grade + Correct/Incorrect, Full Details) only controls what the participant sees when they finish the quiz. The report's Quizzes tab always shows full details
Check Permissions: Ensure you have permission to view quiz results

Incorrect Scores

If scores seem wrong:

Review Correct Answers: Verify that correct answers are properly marked in the quiz. A question with no correct answer set is not graded
Check Question Types: Ensure questions are configured correctly (single vs. multiple choice)
Review Answer Matching: For multiple choice, all correct answers must be selected
Contact Support: If scores consistently seem incorrect, there may be a configuration issue

Best Practices

Reviewing Results

Look Beyond the Score: The percentage is useful, but question-level details provide more insight
Identify Learning Gaps: Questions with low correct rates indicate areas where participants need more support
Consider Timing: Quiz results from before the simulation show baseline knowledge; results from after it show learning

Using Results to Improve

Update Content: If many participants get a question wrong, consider updating the simulation content
Clarify Questions: Ambiguous questions should be rewritten for clarity
Adjust Difficulty: If all participants get all questions right (or wrong), the quiz may be too easy (or too hard)

Next Steps

After reviewing quiz results:

Analyze Patterns: Look for common mistakes or areas of strength
Update Simulations: Use insights to improve simulation content
Refine Quizzes: Adjust questions based on how participants perform
Share Insights: Discuss results with your team to improve the learning experience

For information on using quizzes in Simulations, see How to Use Quizzes in Simulations. For information on quiz results in Excel exports, see How Quiz Results Appear in Excel Exports.